Edge AI · Support & diagnostics
AI diagnostics directly at the charging site.
Edge AI analyzes local telemetry, OCPP messages, MeterValues and charging curves. The goal: less guesswork in support, faster root cause analysis and clearer next actions.
WarningPower drop detected after 18 min
OCPPMeterValues stable, StatusNotification delayed
MeterPhase L2 close to site limit
ActionReduce profile for EVSE 03 by 8 A
Local context
The AI sees more than an error code.
Many charging problems are interaction problems: vehicle, firmware, backend, meter, load management, grid limit and communication quality. Local AI correlates these signals and distinguishes critical, explainable and recurring events.
Flow
From field signal to concrete action.
Telemetry Correlation Classification Recommendation Audit Trail